Raphael & Associates

Raphael & Associates

Claim help

How can we help with your claim?

Chat with us any time, or call if you'd rather talk to someone.

Report a new loss

Have these ready:

  • • The insured's name and property address
  • • Your insurance company and policy number, if you have them
  • • When it happened and what was damaged
  • • An email address for your secure upload link

Check an existing claim

To confirm it's you, we'll ask for:

  • • Your claim number and the insured's last name, or
  • • The insured's full name, the property ZIP code, and the date of loss or policy number

Tap the chat button in the corner to start.

Our virtual assistant can look up your claim, take a new loss report, or pass a message to your adjuster right now.

Call (855) 970-4691

The virtual assistant is available 24 hours a day.

Conversations may be recorded for quality and training. We never ask for payment or bank details.

Raphael & Associates claim help